TAMPA, FL — (Marketwired) — 04/14/16 — TeamViewer — the global pioneer of remote control and online collaboration software — today announced it has received certification of its application with ServiceNow®. Certification by ServiceNow signifies that TeamViewer for ServiceNow has successfully completed a set of defined tests focused on integration interoperability, security and performance. The certification also ensures that best practices are utilized in the design and implementation of TeamViewer–s Application with ServiceNow.
The certification of the TeamViewer for ServiceNow application expands the tools available to ServiceNow customers. ServiceNow users will be able to easily create a secure remote support session with a single click to enable their support team to join the session for incident resolution. In this way, the TeamViewer – ServiceNow integration reduces the support resolution time and increases customer satisfaction.
“We are happy to extend the integration of our applications with a global leader in the IT service management space. This allows us to improve the experience of our product for enterprise customers,” said Alfredo Patron, Vice President Business Development at TeamViewer. “We will continue to extend our coverage of top notch technology firms and industry leaders such as ServiceNow, because we believe this will have a significant impact on the work routine of those who provide technical support, and change it for the better.”
More information is available at
Founded in 2005, TeamViewer is fully focused on the development and distribution of high-end solutions for online communication, collaboration and remote monitoring of IT systems. Available in over 30 languages and with more than 200 million users worldwide, TeamViewer is one of the world–s most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer–s product portfolio. For more information, visit: . Follow us on Twitter at @TeamViewer and on our blog at .
© 2015 TeamViewer GmbH. All rights reserved.
TeamViewer GmbH
Axel Schmidt
Jahnstr. 30
73037 Goeppingen
Germany
Tel.: +49-(0)7161-60692-395
Fax: +49-(0)7161-60692-79
E-mail:
Web:
Lauren Bocskocsky
+1 202-507-4722
You must be logged in to post a comment Login