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Eclipse announces the complete client self-service platform – introducing TouchPoint+




Eclipse Legal Systems, the only Law Society Endorsed provider of legal software solutions, has today announced the release of its next generation client self-service platform.

TouchPoint+ builds upon Eclipse’s TouchPoint system – a device-independent and interactive experience for legal service providers, their business partners and clients, which uses real-time data from Eclipse’s core Proclaim Case and Practice Management solution.

With TouchPoint+, service providers can now deliver a complete portal experience, seamlessly utilising their own branding and visual identity, encompassing the core suite of Eclipse’s online communication tools.

Providing access to a huge range of live information, TouchPoint+ is an ‘always on, always visible’ self-service solution which can be configured to provide as much or as little data and interaction as desired.

TouchPoint+ includes the following communication and self-service features:

• Brandable environment allowing service providers to control imagery and overall visual experience
• ‘FileView Interactive’ online matter tracking solution, providing real-time and secure access to relevant data
• ‘SecureDocs’ online document delivery and acceptance tool
• Targeted news feeds, social media links, and cross-selling opportunities
• Configurable, visual KPI and charting data

Eclipse’s Marketing Director, Darren Gower, explains:

“TouchPoint+ builds upon our market-leading TouchPoint platform to provide an even more powerful self-service portal. The ability to brand the TouchPoint+ experience in line with your firm’s identity, plus the ready-to-go integration of Eclipse’s core online tools, provides a market-leading self-service experience for today’s increasingly demanding clients and customers.”





Posted by on 22. February 2017. Filed under SaaS, Software. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry

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