HENDERSON, NV — (Marketwired) — 10/10/17 — (OTC PINK: DUUO) In present context, sharing information and interacting with people through network seems almost face-to-face. Therefore, it is important that a peer-to-peer connection takes place with minimal latency. Unified communications and collaboration are only possible through developments in real-time communications. WebRTC (Web Real-Time Communication) is a connection of communication protocols and application programming interface that enables Real-Time communications via peer-to-peer connections, to enable a plugin-free communication over a browser. WebRTC brings many benefits to the table for its user, integrator, and to the developer; an important aspect that was not available in past communication and collaboration platforms.
FaceTone, a cloud based Communication and Collaboration platform, provides the capability of managing customer interactions in one single platform, while maximizing revenue opportunities by providing a better customer experience. While the platform itself is an epitome of efficiency FaceTone wants to provide its users an even more rich experience through real-time communications. With the help of WebRTC–s successful architecture that supports browsers and mobile apps based on real time communications through common protocols, enable FaceTone–s users a flawless & plugin-less real-time communication experience.
Sukitha Jayasinghe, Senior Software Engineer of the Duo World Inc., comments, “We want to give our clients the best solution, for them to be able to provide the best services for their customers. While FaceTone continues to gain momentum in the market it was important to bring in an enriched user experience, and with WebRTC–s growing scope we integrated their capabilities to create a flawless and improved end-customer experience.”
Duo World Inc., having its headquarters in Nevada, United States, and its software development center in Colombo, Sri Lanka, has been catering to companies in the space of Customer Life Cycle Management, Customer Care, Billing, Business Intelligence and Contact Center Management solutions across the globe. Driven by innovation, Duo World Inc. has favored enterprises in many ways, including efficiency, cost reduction, revenue optimization and continuous value addition to their product or service offerings.
Duo World Inc. (DUUO) is one of the leading providers of enterprise solutions for the Asia Pacific Region. Through the company–s API driven Cloud Communication, Subscriber Management and Billing Solution, Data Visualization Tool and more, it has secured a significant market share in the industry, managing millions of subscribers.
Learn more about Duo World Inc. at
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Duo World Inc.,
170 S Green Valley Parkway
Suite 300
Henderson, Nevada 89012
Tel: 870-505-6540
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