NewVoiceMedia partners with Verint to help organisations enhance contact centre management and customer experience

LONDON, 10 July 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Verint® Systems Inc., a global leader in customer engagement optimisation solutions.

NewVoiceMedia recognised among Companies to Inspire Britain 2017

LONDON, 30 June 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has ranked among the London Stock Exchange Group’s ‘1,000 Companies to Inspire Britain’ for the third consecutive year.

TimeTrade Extends Leadership in Delivering Integrated Appointment Scheduling for the CRM Solutions Millions of Businesses Rely On

Scheduler for Microsoft Dynamics, TimeTrade–s latest innovation, makes it easy for businesses to win more customers and serve them better with less calling, chasing and waiting

Advertising Hall of Famer David Bell Joins Madison Logic Board as First Independent Director

Former CEO of Interpublic Group Brings a Wealth of B2B Experience to the Leader in Global Account Based Marketing

Carrot Insurance enhances productivity with Eclipse’s Proclaim Debt Recovery Case Management system

Eclipse Legal Systems, the sole Law Society Endorsed legal software provider, is implementing its Proclaim Case Management Software solution at Cheshire-based insurance company, Carrot Insurance.

NewVoiceMedia’s ContactWorld named best contact centre solution in Top 10 Technology Awards

LONDON, 30 May 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won the 2017 Call Centre Helper Top 10 Contact Centre Technology Awards for its ContactWorld solution.

Paysafe enhances productivity and customer experience with NewVoiceMedia

LONDON, 27 April, 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that the global payments company Paysafe increased its customer support centre productivity by 20 percent over the last year using NewVoiceMedia’s ContactWorld for Service platform.

Datorama Elevates Marketing–s Impact on Sales with New, Advanced Salesforce Connector

B2B marketers can now connect their advertising, marketing, web and CRM data to prove and optimize their ROI

Scarlet Chooses Cerillion for Quad-play Billing Transformation

London, 21st March 2017 – Cerillion plc (AIM: CER), a leading provider of billing, charging and customer management systems, today announced it has been selected by Scarlet to deliver a complete business support system (BSS) to empower its quad-play service offering in Belgium.

TimeTrade Announces $6.3M in Series E Funding

Leader in appointment-driven personalization will use funds to extend its platform with new artificial intelligence capabilities to accelerate growth

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