Maximizer Software appoints Leasba Consulting as Certified Solutions Provider

New partnership to bring increased customisable and tailored CRM solutions to the Spanish market

Cerillion recognised as a Visionary for 2nd year in a row in Gartner’s 2017 Magic Quadrant for Integrated Revenue and Customer Management for CSPs

London, 30th October 2017 – Cerillion plc (AIM: CER), a leading provider of billing, charging and customer management solutions, today announced that it has once again been recognised by Gartner as a Visionary in the latest edition of the highly regarded Magic Quadrant for Integrated Revenue and Customer Management (IRCM) for CSPs*.

Study Commissioned by Celebrus Advances Strategies for Cross-Channel Business Success

Study offers insights into why firms struggle to harness data for enhanced customer experiences:
• Only 26% of businesses surveyed are able to use data to improve customer experience for all or most of their customers’ interactions.
• Nearly two-thirds of surveyed organisations have difficulty recognising customers across digital channels.
• Almost all firms recognise the importance of tracking on customer engagement and that technology is key to making it work.

TimeTrade Debuts New AI-powered Version of Scheduler, its Industry-leading Customer Engagement Solution for Sales and Services Teams

New version builds on Salesforce Einstein to help companies close more deals faster and improve customer satisfaction

For the 5th Time, Madison Logic Appears on the 36th Annual Inc. 5000 list, Ranking No. 1984 with Three-Year Sales Growth of 190%

Inc. Magazine Names Madison Logic No. 1984 on its List of America–s Fastest-Growing Private Companies — the Inc. 5000

NewVoiceMedia partners with Verint to help organisations enhance contact centre management and customer experience

LONDON, 10 July 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Verint® Systems Inc., a global leader in customer engagement optimisation solutions.

NewVoiceMedia recognised among Companies to Inspire Britain 2017

LONDON, 30 June 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has ranked among the London Stock Exchange Group’s ‘1,000 Companies to Inspire Britain’ for the third consecutive year.

TimeTrade Extends Leadership in Delivering Integrated Appointment Scheduling for the CRM Solutions Millions of Businesses Rely On

Scheduler for Microsoft Dynamics, TimeTrade–s latest innovation, makes it easy for businesses to win more customers and serve them better with less calling, chasing and waiting

Advertising Hall of Famer David Bell Joins Madison Logic Board as First Independent Director

Former CEO of Interpublic Group Brings a Wealth of B2B Experience to the Leader in Global Account Based Marketing

Carrot Insurance enhances productivity with Eclipse’s Proclaim Debt Recovery Case Management system

Eclipse Legal Systems, the sole Law Society Endorsed legal software provider, is implementing its Proclaim Case Management Software solution at Cheshire-based insurance company, Carrot Insurance.

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