Home » Picture Gallery, Software » Cherwell Software CEO Vance Brown and ITSM Metrics Expert John Custy Speak at PINK IT Service Management Conference on Mobility and Metrics

Cherwell Software CEO Vance Brown and ITSM Metrics Expert John Custy Speak at PINK IT Service Management Conference on Mobility and Metrics




COLORADO SPRINGS, CO — (Marketwire) — 02/13/12 — , one of the fastest-growing IT Service management software providers with corporate headquarters in Colorado Springs, CO, today announced that Vance Brown, Cherwell Software CEO, will join notable ITSM metrics and measurements expert John Custy for a presentation titled Monday, February 20, 2012 at 7:15 AM during in Las Vegas, NV.

With today-s remarkable mobility, IT leadership can have instant access to a tidal wave of information. The key to success is to understand how to filter that data, remain focused on organizational goals, and respond appropriately. This presentation will help attendees identify the key metrics that not only represent their IT organization-s performance, but demonstrate its business alignment, compliance, and operational excellence.

In addition, the presenters will share how the proliferation of mobile devices enables CIOs and IT directors to monitor their organization-s key metrics and KPIs in real-time, filter critical data, remain focused on organizational goals, and respond appropriately.

, Cherwell-s co-founder, Chairman, and CEO is one of the ITSM software industry-s most notable thought-leaders and currently serves on the HDI Advisory Board. Prior to launching the market-s most innovative software, Cherwell Service Management, Vance was President and CEO of GoldMine® Software Corporation (now FrontRange Solutions — the makers of HEAT).

John Custy, Principle of the JPC Group, has more than twenty-five years of experience designing, developing, and implementing IT service management solutions. He has helped many organizations develop their service strategies and translate these strategies into functional business plans, resulting in improved IT and service management practices. He is a member of the HDI Faculty and an ITIL-certified Practitioner and Service Manager, holding the ITIL Expert, Lifecycle, and Capability certifications.

To learn more about and Cherwell-s IT Service Management Software, or to see a live demo, please visit booth #304/405 during PINK-s 16th Annual IT service Management Conference & Exhibition February 19-22, 2012 in Las Vegas, NV or .

Innovative Technology Built Upon Yesterday-s Values. Cherwell Software, , is unique within the software industry. With no outside debt or venture capital funding, we create innovative software to meet the needs of our customers — not for gain of investors or an IPO.

Recognized by Forrester® as an emerging leader, Cherwell Service Management is a fully integrated ITSM solution for internal IT and external customer support. The software provides 11 out-of-the-box PinkVERIFY ITIL-based processes and is available SaaS or on-premises. The powerful CMDB automatically links all internal relationships and the included API facilitates trouble-free integration with third-party applications. Cherwell-s codeless platform provides intuitive wizards and simple drag-and-drop functionality, allowing users to easily modify processes to match their unique requirements and create additional, fully integrated business applications such as inventory and financial management.

Cherwell Software is one of the fastest growing IT service management software providers with corporate headquarters in Colorado Springs, CO, USA; EMEA headquarters in Wootton Bassett, UK; and a global network of expert partners.

Allison Wroe
Marketing Manager
Cherwell Software, Inc.
Phone 719.434.5835





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