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PivotLink & Stores Media to Reveal Success Tips for Customer-Centric Retail in March 21st Webinar

SAN FRANCISCO, CA — (Marketwire) — 03/19/12 —

STORES Media and Freshpair will share tips for successful retail performance in a complimentary webinar titled, “” presented by , the leading provider of retail performance management solutions delivered via Software as a Service (SaaS).

Tailored for merchandising, marketing and IT retail professionals who manage customer acquisition, loyalty and data initiatives, the session will explore questions such as:

Can you identify your best customers?

Do you know what they are buying and how often?

Do you know how to develop the customers you already have?

Wednesday, March 21, 2012 at 9:00 a.m. PDT

The event will be presented online. Complimentary registration is available at . Follow us @PivotLink or .

Susan Reda, editor, STORES Media (Moderator)

Lindsay Massey, marketing director, Freshpair

Joe Dalton, chief marketing officer (CMO), PivotLink

It-s one thing to identify your organization as being “customer-centric,” but another to optimize retail performance with operational, cross-channel, inventory and modern retail analytics. Attendees will walk away with an action plan for developing a customer-centric business model by:

Defining actionable customer segments to support customer acquisition, retention, and development objectives;

Leveraging data from social network feeds to enhance customer insight;

Overlaying customer segment views on traditional product performance analysis.

PivotLink is the leader in on-demand retail performance management applications, serving retail and retail-related customers such as: REI; Fifth & Pacific Companies (formerly Liz Claiborne); Kelly-Moore; Timbuk2; Party City; Car Toys; Rossignol; Shaklee; and Zones. PivotLink-s on-demand platform powers roughly 2,000,000 ad hoc reports and dashboards for more than 15,000 PivotLink users each month. PivotLink-s award-winning solutions put affordable, secure and easy-to-use analytic tools into the hands of line of business users. PivotLink is a privately held company backed by Trident Capital, Emergence Capital Partners, StarVest Partners and Pelion Venture Partners. Visit .

PivotLink is a trademark of PivotLink Corporation. Other product and company names may be the trademarks of their respective owners. This press release is for informational purposes only and no offer to buy or solicitation of an offer to sell any securities is made hereby. The forward-looking statements in this release are subject to unknown risks and uncertainties and do not constitute guarantees of future performance. Actual results, performance or achievements of the company may differ materially from results, performance or achievements of the company expressed or implied by such forward-looking statements.

Media Contact:

Joanna Rustin
PivotLink
415-544-5222

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