MOUNTAIN VIEW, CA — (Marketwired) — 06/05/13 — , the leading Customer Success Management solution, today announced that it has been named a Red Herring Top 100 North America winner. Delivering the first and only complete Customer Success Management platform and leveraging Big Data predictive analytics technology, Gainsight centralizes customer vital signs, leverages predictive analytics to score customer health and drives customer retention workflow and automation across all departments in the enterprise. The Red Herring Top 100 award win follows Gainsight-s recent led by Battery Ventures and appointment of Nick Mehta as chief executive officer.
“In 2013, selecting the Top 100 achievers was by no means a small feat,” said Alex Vieux, publisher and CEO of Red Herring. “In fact, we had the toughest time in years because so many entrepreneurs have crossed significant milestones so early. But after much thought, rigorous contemplation and discussion, we narrowed our list down from hundreds of candidates from across North America to the Top 100 Winners. We believe Gainsight embodies the vision, drive and innovation that define a successful entrepreneurial venture. Gainsight should be proud of its accomplishment, as the competition was very strong.”
Red Herring-s editorial staff evaluated the Top 100 North America finalists on both quantitative and qualitative criteria, such as financial performance, technology innovation and intellectual property, management quality, business model, customer footprint, and market penetration. It selects one hundred award winners, among the 3,000 tech startups financed each year in the US and Canada. Since 1996, Red Herring keeps tabs on the up and comers. Red Herring editors were among the first to recognize companies such as Facebook, Twitter, Google, Yahoo, Skype, salesforce.com, YouTube, Marin Software, Palo Alto Networks and eBay.
“We at Gainsight are extremely passionate about helping businesses better understand and retain their existing customers,” said Nick Mehta, CEO of Gainsight. “This recognition by Red Herring helps validate the feedback we-ve been hearing from our customers and expedites our momentum in helping define the growing Customer Success Management category.”
For a full list of the 2013 Top 100 North America winners, please visit.
Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company-s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360 degree view of customers and drives retention across customer success, sales, marketing, executive and product management. Learn how leading companies like Marketo, Jive Software, Informatica and Eloqua are using Gainsight to help their customers succeed at .
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Shannon Magill
510-984-1525
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