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Rover.com Partners With First Advantage for Background Screening Solutions for Dog Sitters

ALPHARETTA, GA — (Marketwired) — 06/25/13 — , a Symphony Technology Group (STG) company and the leading global provider of screening analytics and identity solutions, today announced that the online community has selected its background screening services.

Seattle-based Rover.com, the digital leader that connects dog owners with approved, reviewed and insured pet sitters, currently has more than 120,000 dog lovers enrolled. Rover.com provides access to sitters in over 4,300 cities and has approximately 1,000 sitter options in each of the top 25 U.S. markets.

Rover.com offers its users many benefits, including both an online and mobile experience, backend support that verifies and reviews sitters, opt-in sitter insurance coverage, and a satisfaction guarantee commitment. It also provides seven-days-a-week, 24-hour access to both licensed veterinarians via VetLIVE and customer emergency service support. Customer satisfaction is one of the main goals, and overall the Rover.com dog sitting feedback is enormously positive, with more than 94 percent of the reviewed stays receiving five-star ratings.

“At Rover.com we are committed to the most comprehensive dog sitting experience possible,” said Aaron Easterly, CEO of Rover.com. “Part of this process involves ensuring our sitters have been properly screened by an industry leader, which is why we are partnering with First Advantage. This is just one more example of how Rover.com is rethinking how dog boarding is done and leading the industry.”

Understanding that the right information is critical in propelling faster, more informed business and people decisions, First Advantage is the global leader in rigorous employment screening services and helps employers conduct criminal searches, manage wellness programs and substance abuse testing, ensure proper identity and eligibility, and track credentials and references. The company is able to deliver a high level of expertise, counseling and guidance, while providing the key data needed to make the right decisions. More than 41,000 global clients rely on First Advantage to determine the background eligibility of workers and provide certification that the individual has passed the screening with the company-s specific criteria.

Mark Parise, CEO of First Advantage, said, “Rover.com and First Advantage share common values and an approach to serving our clients. Our solutions are an integral component in the Rover Pack, ensuring the highest levels of trust, reliability and customer satisfaction.”

Rover.com is a trusted online community that connects dog owners with local dog sitters. Rover.com was created because dog owners need sitters who are as reliable and loving as family. Since dogs give so much affection to their owners, the company is jumping through hoops so people can find home stays that their dogs will love. The company has thousands of qualified sitters nationwide who love dogs and are eager to add the personal touch that each dog is accustomed to at home. Rover.com maintains the mission of creating a safe, loving home for dogs even when owners are away by offering an alternative to traditional caged boarding facilities, or family, friends and neighbors who are often asked to sit in a pinch.

First Advantage provides comprehensive screening, identity and information solutions that give employers and housing providers access to actionable information that results in faster, more accurate people decisions. With an advanced global technology platform and superior customer service delivered by experts who understand local markets, First Advantage helps customers around the world build fully scalable, configurable screening programs that meet their unique needs. Headquartered in Alpharetta, Ga., First Advantage has offices throughout North America, Europe and Asia. More information about First Advantage can be accessed at .

Symphony Technology Group (STG) is a strategic private equity firm with the mission of investing in and being a partner in building great software and services companies. In addition to capital, STG provides transformation expertise to enable its portfolio companies to deliver more value to clients to retain and attract the best talent and to achieve best-in-class business performance. All STG portfolio companies are expected to grow through innovation. STG-s current portfolio consists of 12 global companies with combined revenue of approximately $2.5 billion and thousands of employees spread across North America, Europe and Asia. For more information, please visit .

Posted by on 25. June 2013. Filed under Internet, Picture Gallery. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry

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