“The consequent further development towards real-time collaboration has always been of great importance to us,” Jochen Klein, CEO at serVonic GmbH, explains. IXI-PCS is client/server software for Computer Telephony Integration, instant messaging and presence management.
Desktop Sharing
In the IXI-PCS Partner Bar, the users now have the new option “Desktop Sharing” at their disposal. They can allow other users view or control of their desktop. That way, they can work on documents or presentations together or make use of remote maintenance. In the new IXI-PCS Version 1.40, serVonic integrated desktop sharing.
Client TAPI Support
By means of IXI-PCS TSP, IXI-PCS 1.40 combines the “Dial”-buttons in applications with serVonic’s CTI-software: The user can initiate calls or make use of the Windows “Phone Dialer“ with the buttons contained in Microsoft Outlook or CRM-systems. They can use these options additionally or optionally to the call options in the IXI-PCS Client.
Meta Directory
The IXI-PCS feature “Caller Identification” now also includes contacts from the public folders of Microsoft Outlook. serVonic’s new Meta Directory replicates the public folders and contacts from Microsoft Outlook into an LDAP data base. In this data base, contact data from different data sources, e.g. LDAP, ODBC, Domino data bases or CSV/TXT, are stored in a consistent form. IXI-PCS accesses the Meta Directory for the identification of callers.
Prices and Availability
serVonic IXI-PCS 1.40 is available now at serVonic and sales partners for prices beginning at 393.25 Euro (plus legal VAT, if applicable). Contained in the price is the PBX-support, a Lync gateway, the Meta Directory as well as the client user licenses for Linux, Windows or Lync. For further information, please refer to: www.servonic.com
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