SAN MATEO, CA — (Marketwired) — 04/18/16 — , the leading service that provides safe, reliable transportation for kids, announced it has signed on more than 300 families and 100 drivers since Shuddle abruptly closed its operations last Friday. Zum is providing pickup and drop off services for these new families starting today. Zum has completed thousands of safe rides, with a 100% reliability record, throughout the Bay Area including the South Bay, Peninsula, San Francisco, and East Bay. The company creates school carpools as requested by families as well as offers on-demand or pre-scheduled ride services.
“Last week we were given a one day notice from Shuddle that they shut down. Thankfully, a quick Google search turned up amazing reviews of Zum. I downloaded the app, typed in my info and moments later I received a note from my –personal family assistant!– In five minutes I had all my Shuddle rides moved over to the Zum app and they were picking up the kiddos the next day,” said one Millbrae parent. “School pickups, tennis drop-offs, school play practice — no problem! I like the app better, I like the “reoccurring” feature, and the communication is personal and fast. We are thrilled we found them. They really picked up the pieces that Shuddle left behind.”
All Zum drivers must meet thorough and extensive background checks including TrustLine® certification, DMV and Department of Justice. Finally, all Zum drivers are personally interviewed and attend an extensive training program before they–re matched with a family. Zum is onboarding the new drivers following its highest safety and care protocols to ensure the company continues to serve the customers in the safest and most reliable way.
Amanda G., a new Zum driver commented: “I was assigned to my one of my favorite kids!! So happy and excited! She loved me and I was her favorite Shuddle driver. I–m so happy that I still get to give her rides!”
Zum provides busy families with:
1) 100% Reliability – drivers show up every time and provide service with highest standards
2) 24 by 7 Support – provided by dedicated Family Assistant
3) Highly trained and certified pool of drivers — assigned to a family to ensure consistency and continuity
4) Flexible ride options – including on-demand single rides, carpools, and pre-scheduled rides as in the case of a school year, a sports season, etc.
5) Childcare services – Zum makes care services available before, during and after the ride
6) Flexible payment schedules – No subscription fees, no minimum commitment, pay-as-you-go
“Our mission is to provide families with dependable rides for their kids and to create flexible jobs for childcare providers,” said Ritu Narayan, CEO and co-founder, Zum. “Busy families must have reliable services for their kids. We make it easy for families to join us because we have no subscriptions, no contracts and no minimums. We welcome our new families and look forward to additional families and drivers joining us in coming days and weeks.”
24 by 7 support number – 909-554-3833
Chat with us from our website –
Drop us a note at
To sign up for Zum or for more information visit
If you–re a driver applying to Zum, visit
Zum is the leading provider of safe, reliable transportation for kids. The company is designed to meet the needs of busy families with flexible ride options and care services. The Zum mobile app makes it simple to schedule rides for kids as well as track rides in process. Families work with only a limited pool of drivers and are supported by a Dedicated Family Assistant for optimal care and convenience. For more information, parents can download the Zum app for , or visit our . Qualified drivers can apply to drive for Zum by submitting their application .
Note: All trademarks mentioned above are property of their owners. Last names of parent and driver omitted for privacy.
Erica Zeidenberg
925-631-0553
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