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The Big 5&5 Questions to Connie Ling


Working only to earn money was yesterday. Today a job must make you happy too. When you align your personal life goals and the “big 5” with your work, just like Connie Ling, Working Student, both earning money and being happy can be achieved.   

Why do you work at Traxpay?

I learned that Traxpay was looking for a Chinese speaking employee for the onboarding department to take care of their Chinese speaking customers. I was always interested to know more about the FinTech industry and B2B businesses so I applied for the position. During the interview, I was very impressed by the development of the company and the startup atmosphere in the office. So I said Yes!

Does your job make you really happy?

One of my main goals in my job is to challenge and improve myself. It brings me joy when I realize that I can step out of my comfort zone and achieve goals that may have seemed impossible. I am able to improve my negotiation and people skills and get better every day with my job which make me really happy. At the same time, my teammates are always helpful. They all have rich experience in customer support and I can always rely on their expertise. We motivate each other to maximize our potential and I really enjoy working in such a supportive environment.

How important is customer support for you?

Customer Support is one of the fundamental branches in the company as it represents the company and safeguards company reputation by having satisfied customers. I always try to go the extra mile to assist our platform users and ensure that they understand how to use the platform to their best benefits.

What is at the top of your agenda?

Satisfaction of our customers and provision of speedy support whenever it is required. My goal is to take good care of them throughout the whole journey so that they have the best experience with us.

What would you do differently in your professional life today?

I am still at the beginning of my professional career and I am happy with all the decisions I made so far. I wouldn�t do anything differently.

My goals during my studies here in Germany are to explore different industries and gain more experiences in different departments of a company to discover which field I am the most interested in. Therefore, I am really grateful to be given this opportunity at Traxpay to broaden my horizons by observing the operations of the company in a new perspective.

More information:


Here you can listen to it:







Music: All Good Vibes by Bjorn Lynne https://bit.ly/3BXMvKN

Video Link: https://youtu.be/uZJf3jYifLk

About Connie Ling:

Connie Ling received her bachelor\-s degrees in law and politics from the University of Hong Kong. She is currently pursuing her Master of Arts degree at Johann Wolfgang Goethe University in Frankfurt. She completed law internships at LexisNexis and Lee Kum Kee in Hong Kong. She worked as a Student Assistant at Frankfurt School of Finance and Management and as a Business Development Intern at Emma – The Sleep Company until she joined Traxpay in April 2022 as Working Student Operations Support.

Traxpay ist eine schnell wachsende Online-Plattform für Lieferantenfinanzierung, die mit einem Multibanken-Ansatz aus Europa heraus global agiert und schon heute Lieferanten in über 30 Ländern bedient. Mit der Mission, die „Platform of Choice“ für Käufer, Lieferanten und Banken zu werden, ermöglicht Traxpay Unternehmen ein einfaches, sicheres und nachhaltiges Working Capital Management mit allen gängigen Instrumenten der Lieferkettenfinanzierung.

Etablierte Finanzinstitute wie die Deutsche Bank, DZ Bank, Nord/LB, LBBW, Raiffeisen Bank International und die KfW IPEX-Bank vertrauen der Finanzierungslösung von Traxpay und pflegen strategische Partnerschaften mit dem Unternehmen. Durch ein neues Sustainable-Supply-Chain-Finance-Programm können Plattformnutzer die Nachhaltigkeit ihrer Lieferketten finanziell incentivieren.

Posted by on 1. September 2022. Filed under Internet, Picture Gallery. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry

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