(arvato Systems) Gütersloh, Germany – arvato Systems is strengthening its global e-commerce portfolio through its partnership with OXID eSales AG, a frontend platform provider.
Out of a pool of 40 ‘Premium’ partners, OXID is now focusing its attention on just 15 ‘Enterprise’ partners. arvato Systems gained this highest level of partnership based on its experience in implementing complex online shops all over the world. The partnership between the two companies allows online traders to benefit from a powerful and flexible e-commerce solution. In light of a rapidly changing market, short project completion times are essential. The OXID platform that can be configured freely and easily, meaning the first ready-to-use prototypes can be created in just a few weeks.
The OXID E-Commerce solution supports the sales process across traditional retail outlets, as well as in the online shop; depending on which channel the customer prefers. This allows the customer to visit their local store in order to collect, pay for, and return goods that they have bought online, for instance. The system also gives customers the opportunity to order products using a smartphone. Distributors also benefit from the solution. They can manage stock in store directly, allowing them to provide customers with immediate information on which products are available. Making processes like this possible requires in-depth experience in integrating complex business processes. In entering into the partnership, arvato Systems brings this capacity to the table, along with its best practice processes.
arvato Systems has been operating successfully as an e-commerce consultant and IT provider in Europe, North America, China, and Asia for a number of years. Today, multichannel solutions from arvato Systems combine entire sales channels (Internet, mobile, point of sale, print) and integrate distributors and fulfillment providers. Keeping the main focus on the customer and their transactions, and maintaining consistent communication with them via all channels delivers a surge in both turnover and customer satisfaction.
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