NEW YORK, NY — (Marketwired) — 11/14/13 — , the leading worldwide provider of emergency notification and critical communications services, announced today its plans to provide on-demand alerting to Canada-s Bradford West Gwillimbury Fire & Emergency Services. Send Word Now will be used to streamline emergency operations, markedly improving the Ontario-based fire department-s emergency response efforts.
“When situations pose risk to life and property, it-s imperative that we pull all our resources together and respond as quickly as possible,” said Kevin Gallant, Fire Chief/Community Emergency Management Coordinator for Bradford West Gwillimbury Fire & Emergency Services. “With Send Word Now, we can instantly notify additional full-time staff as required and notify and assemble members of our Emergency Control Group under our emergency response plan.”
Bradford West Gwillimbury Fire & Emergency Services consists of thirteen full-time firefighters, one full-time fire prevention inspector, two full-time Chief Officers and 31 volunteer firefighters. In addition to responding to fire calls, the department-s Fire Suppression unit oversees auto extrication and rescue, water rescue, medical and ambulance support, hazardous material response and natural disaster response.
Five neighboring Ontario-based fire departments have joined together with and will share Bradford West Gwillimbury-s Send Word Now account. Bradford West Gwillimbury Fire and Emergency Services will be the first department to use Send Word Now; the other municipal fire departments will go live with the service in the near future.
Send Word Now, which is used by over 1,500 public and private sector organizations worldwide, ensures fast and efficient message delivery using multiple modalities, including phone, SMS, email and desktop alerting, before, during and after critical incidents. Its popular Get Word Back feature enables organizations like Bradford West Gwillimbury Fire & Emergency Services to get essential feedback from message recipients, such as workforce availability, to support its emergency response efforts.
“We are proud to serve the emergency communication needs of Bradford West Gwillimbury Fire & Emergency Services,” said Lorin Bristow, Senior Vice President, Marketing, for Send Word Now. “It is an honor and a privilege to help public safety operations in their tireless work to protect local communities.”
Headquartered in New York City and with office in Ontario, Send Word Now is the leading provider of on-demand alerting for crisis communication. The company-s easy-to-use, web-based emergency notification solutions and mobile applications are used by businesses, government agencies, universities, and non-profit organizations to ensure fast, effective, two-way communication when it is needed the most.
Send Word Now-s enterprise-class notification service is capable of transmitting tens of thousands of voice and text messages in minutes, while providing a full audit trail for after-action reporting and follow-up. It is designed to reach anyone, anywhere, anytime, with any device, over any type of connection. Send Word Now was recently awarded “2013 Notification System of the Year” by DRI International, and also received the 2013 Small Business Achievement Award from the Department of Homeland Security for its work with the Federal Emergency Management Agency (FEMA).
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