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NaviNet–s Customer Forum Call to Action: Leverage Payer-Provider Collaboration for the Community

BOSTON, MA — (Marketwired) — 10/08/14 — NaviNet, America–s largest real-time healthcare communications network, is hosting its 12th Annual Customer Forum this week at The Boston Harbor Hotel. The 2014 NaviNet Customer Forum brings together leading health plans, users, providers, care coordinators and thought leaders from around the country. The event drew record attendance for the reveal of the NaviNet Open Value-Based Network Applications, including clinical document exchange and advanced referrals among several other forthcoming innovative product offerings.

John F. Barros, Chief of Economic Development, City of Boston, will deliver the Welcome to Boston, Sister City of Innovation to Belfast, Northern Ireland address about NaviNet–s commitment to innovation on both sides of the Atlantic, as exhibited by its recent move to a larger state-of-the-art research and development center in Belfast. Two weeks ago, NaviNet participated in the Homecoming and Belfast One City Conference with and .

Daniel J. Hilferty, President and Chief Executive Officer, (Independence), will give the Thursday keynote address on the emerging consumer focus. Independence serves more than nine million people in 24 states and the District of Columbia. He will discuss the new focus on the individual consumer in the health insurance industry, the unique and innovative ways that IBC has reached out to consumers, and how reform and other powerful forces are transforming healthcare.

chief executive officer John Moore and Ingari will delight the audience with “A Fireside Chat” on trends, moving beyond the HIE, policies not keeping up with technology, and technology as enablement. John Gorman, Chairman and Founder, , will discuss two of the most powerful healthcare finance trends today: Medicare Advantage Risk Adjustment and the STARS program. He will offer his candid assessment of the timing and depth of the implications for payers — and for critical industry segments such as PBMs, who must alter their business models to support the payers– value-based reimbursement initiatives.

Continuing the payer-provider collaboration theme, Dr. Thomas McCarrick, , and Dr. Gina McNew, , will address the increasing complexity created by the new value-based reimbursement models, which put even further strain on provider workflows. Dr. Eric Berman, Regional Chief Medical Officer, , and Harriet Wallsh, RN, Director, Cigna Collaborative Care, Clinical Operations, Cigna, will analyze how network management is changing and share their thoughts about how payers can distill value-based contract types in order to standardize metrics and data formats in order to exchange data about metrics.

Michael Fiaschetti, President of Health Markets, will give the first keynote address on competitive strategies and empowering provider networks. He will discuss consumerism, payer-provider integration, and payment innovation. NaviNet users Sorrenta Stuart, who is in private practice in mental health and spearheads development efforts at the ; Tina Sutcliffe, physician practice supervisor, ; and Wendy Tanner, account executive, will discuss why it is important that reimbursement-related workflows include the most accurate and complete information, ensuring that member interactions result in the most effective outcomes from both a clinical and an administrative perspective.

will host a session entitled “Health Plan CIO Panel: Strategizing in an Era of Unprecedented Change.” Joining Ingari will be Hal Augustine, Vice President and Chief Information Officer, ; Douglas Blackwell, Senior Vice President, Chief Information Officer, ; Mark Caron, CHCIO, FACHE, Chief Executive Officer, ; and Karthik Ganesh, Executive Vice President, COO and CIO,

Maggie Hawthorne, Senior Manager for Research and Evaluation, and Victor Murray, Program Manager, both from the , will discuss the intersection of clinical and administrative data and why this is the heart of healthcare.

“We are honored and grateful that so many prospects, customers, users, and esteemed members of the healthcare community have joined us to make this Forum the largest in NaviNet–s history,” stated Ingari. “Every member of the NaviNet team is dedicated to making sure that our attendees enjoy a valuable learning experience. For us, the opportunity to share ideas and perspectives with the NaviNet community is simply irreplaceable.”

News: #payer & #providers in record numbers @NaviNetForum14 to see value-based apps for efficiency & #value-based reimbursement

NaviNet is America–s largest healthcare network community. The company–s flagship multi-payer provider communications platform offers immediate access to the desktops of more than 420,000 administrative and clinical staff, representing 60% of the physicians in the United States, and connects them with over 40 health plans. NaviNet Open is a next-generation payer-provider communication solution suite that supports value-based reimbursement and clinical workflows. It consists of a series of layers: a platform, a set of network services, a suite of reimbursement-related and clinical applications, and a set of tools that customers can use to configure and customize the system.

NaviNet, Inc.
Laura McCaughey
617.715.6431

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