SAN FRANCISCO, CA — (Marketwired) — 09/15/15 — , which helps enterprises grow recurring revenue, today announced Aria for Salesforce, delivering the #1 rated capabilities of Aria–s Cloud Billing and Active Monetization platform fully within the Salesforce user environment.
Joint clients of Salesforce and Aria benefit from Aria–s enterprise-grade platform for recurring revenue to monetize business assets in new ways and orchestrate the management of revenue moments. With Aria, monetizing business assets in new ways is easy — Aria supports more monetization models than any other cloud provider. For example, Aria enterprise customers monetize a broad spectrum of offerings — from APIs, digital content, and software to IoT initiatives such as medical devices, connected cars and home devices — using one-time, subscription, and usage/consumption based models. Aria also supports simple to sophisticated account relationships, including parent pay, child pay, partner pay, and sponsor pay, with usage tiers and pools.
Aria for Salesforce combines everything that sales and support teams need to grow and optimize the recurring revenue customer lifecycle that Wall Street in turn rewards with higher valuations. Sales teams leverage plan wizards for guided selling to configure, price, and quote orders, create accounts, and accept payment. Support teams get comprehensive, 360 degree account views and can update account and recurring billing information, enter payments, issue refunds and credits, resolve disputes, and more all within salesforce.com.
“The platform used to win the initial business now becomes the place that keeps and exponentially grows the business for years to come,” said Adeeb Shanaa, SVP of Products and Engineering, Aria Systems. “Aria for Salesforce makes it easy for enterprises to grow and support their recurring revenue business with a single UI that can enable unparalleled service, support, and responsiveness.”
Salesforce users will enjoy Aria–s unique ability to optimally manage the many revenue moments that occur over the life of the customer relationship, key to maximizing growth from recurring revenue. For example, Aria automatically provides notification to Salesforce users when usage crosses a predefined threshold, a surcharge is about to be applied, or when a second form of electronic payment is about to expire. This drives increased customer satisfaction, higher revenue, and greater lifetime value from opportunities to upsell and cross-sell.
Studies show that up to 68% of customers leave because they feel their vendors are indifferent to them. Paying attention to customers and service can keep those customers and thus increase revenues.
“Salesforce is a key application for supporting customers,” said Shanaa. “Until now, teams have been held back by incomplete or delayed customer information, often creating a disconnect between what companies want to offer and what their systems can support. Aria for Salesforce provides an accurate and complete understanding of the customer, enabling enterprise teams to optimally manage and grow recurring revenue.”
Aria for Salesforce is purpose-built for enterprises and is designed for efficiency and scale.
Built on Salesforce1, it supports any Salesforce1 compatible mobile device
Provides multi-currency and multi-language support
Updates are synchronized bi-directionally with 2-way SSL security
Aria for Salesforce enables Salesforce users to:
Configure, price, quote, and book recurring and one-time services and products
Offer and apply sophisticated discounts and promotions
Support multi-tiered distribution models
Access historical statements and upcoming bills
Issue service credits, refunds, and dispute holds
View past and current usage data
Engage sales teams and accounts around revenue moments
Store recurring revenue data in Salesforce
Map Aria fields to Salesforce objects
Support Person accounts and multiple payment methods
Leverage all native Salesforce capabilities
Aria for Salesforce is available immediately and can be seen at Aria Systems– booth N1223 in North Moscone Hall at Dreamforce. More information can be found at
Aria, the number one ranked cloud billing provider, helps enterprises monetize and grow recurring revenue at scale. Proven by the world–s most demanding businesses, including AAA NCNU, Constant Contact, Falck, Hootsuite, Pitney Bowes, TDC, and VMware, Aria–s billing and active monetization platform helps enterprises modernize their revenue operations with a better way to manage offers, customer accounts, billing and financial processes. With Aria, enterprises get to market faster with a wider variety of products and services, retaining more customers and maximizing lifetime value. To learn more, visit .
Aria Systems and the Aria logo are trademarks of Aria Systems, Inc. All other trademarks are the property of their respective owners.
Parker Trewin
Aria Systems, Inc.
+1 415 549 2531
Marina Greenwood
Activa PR
+1 415 776 5350
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