SANTA CLARA, CA — (Marketwired) — 09/17/15 —
Winning Avaya patent enables easy, fast, hands-free access to business conference calls
Work on patent completed by four inventors at Avaya Labs in Basking Ridge, NJ
Patent supports the Avaya Engagement Environment Snap-Ins portfolio
Avaya today announced that it has won the 2015 Thomas Edison Patent Award for information technology from the R&D Council of NJ. The award is being given for work completed by four engineers at Avaya Labs in Basking Ridge, NJ, which enables workers to easily and quickly access enterprise conference calls in a manner that can increase productivity, mobility and safety.
Avaya–s 2015 winning patent for “A System and Method for Joining Conference Calls (U.S. Patent 8,483,375)” was developed by Venkatesh Krishnaswamy, Krishna Kishore Dhara, Xiaotao Wu, and Eunsoo Shim. The team will be honored at the 36th Patent Award Ceremony & Reception, which will take place at the Liberty Science Center, appearing in a tribute film discussing their invention, the impact it has had on the market, and the inspiration that drove their careers.
The winning patent is now part of Avaya–s Engagement Solutions portfolio, supporting the Avaya Engagement Assistant Snap-in. are modular, reusable code or capabilities that connect, enable, or facilitate a specific application–s action or outcome in a business IT environment. Developers simply “snap in” the code modules to immediately integrate new functions. The Engagement Assistant Snap-in removes the hassle of dialing long strings of numbers by allowing workers to call a single number and use speech access to join any audio or video conference call on their calendar. The “smart” application allows selection between overlapping or conflicting calls. The hands-free application is especially useful for mobile workers to increase their productivity and safety. Watch .
This is Avaya–s fifth Thomas Edison Patent Award for innovations in business communications given by the R&D Council of NJ. Previous awards highlighted patents supporting single number access enabling mobile workers to link their enterprise and smart phones; a unique method for enabling real-time collaboration, rapid disaster recovery for business communications, and for quickly identifying and fixing performance issues in IP networks affecting voice and video quality. Globally, Avaya holds nearly 5,500 patents and patents pending.
“Avaya–s leadership and focus on developing the communications and engagement technologies that help businesses run better is unmatched in the industry. We continually watch for new and emerging market, behavior and technology trends that can have distinct ramifications for businesses and determine the role that communications can and should play. We–re honored that Avaya and our –makers– are once again recognized by the R&D Council of NJ with the Thomas Edison Patent award in information technology for 2015.”
Avaya, engagement solutions, business communications, innovation, Thomas Edison Patent award, patents, conferencing, mobility, unified communications
Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit .
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