PHILADELPHIA, PA — (Marketwire) — 08/07/11 — Tiburon today formally unveiled its new IQResponse product suite — built from the ground up to be a fully integrated CAD/Mobile/Records offering. In so doing, Tiburon has now extended its 30-year history of leadership in the public safety software market by becoming the only company that has product offerings that are appropriate — in both functionality and price — for agencies of every size.
“Two years ago, Tiburon had one major product offering that was primarily aimed at the largest and most complex environments — such as those at our clients in Albuquerque, Houston and Orange County, Florida,” said Ian Archbell, Tiburon-s Chief Marketing Officer. “In two short years, however, we have created three product lines that provide solutions for every size agency and budget. No one else in the industry can even come close to offering a complete product line like this.”
Tiburon-s IQResponse product suite completes the product portfolio that includes DispatchNow and TotalCommand. TotalCommand is the new branding for Tiburon-s flagship product line aimed at the largest and most complex environments. The DispatchNow cloud-based product family is primarily aimed at those agencies looking for the lowest TCO.
Along with the announcement of the IQResponse product suite, Tiburon is also announcing its first IQResponse customer — the Lubbock, Texas Police Department — which is already live using the new software. Tiburon also strongly hinted at several other client announcements to be made in the coming weeks. “Frankly,” said Archbell, “we are delighted at how successful this new product has proved to be in such a short period of time. It is a great demonstration of Tiburon-s commitment to Public Safety and future growth.”
Tiburon-s flagship TotalCommand product suite has built up a customer base of many hundreds of agencies over time. Across all product lines Tiburon now serves over a 1,000 Public Safety agencies. “Tiburon has long had a vision of having a solution for every agency — and we now have the products and the customers to prove it,” said Archbell.
In summary, these announcements mean that Tiburon now has three product lines:
TotalCommand – the premium solution for those agencies that want a system that-s built around their business processes and works just the way they want it — the proven solution that Tiburon has been delivering for many years
IQResponse – the new, integrated, affordable solution for those agencies looking for a traditional on-premise solution that can be tailored towards the way they work
DispatchNow – the cloud-based solution that is offering one of the most powerful CAD and Mobile environments in the industry at a cost that can be 40% lower than typical on-premise solutions
Established in 1980, Tiburon is the industry-leading provider of automated public safety and security solutions to meet the demanding and complex needs of law enforcement, fire and rescue and corrections agencies. Tiburon offers fully integrated solutions including computer aided dispatch, records management, mobile data and communications, field reporting and corrections management solutions. From mission-critical conditions to daily operations, across complex multi-agency and multi-jurisdictional environments, Tiburon-s integrated solutions have set the industry standard for capability, scalability and reliability for 30 years. For more information, visit or call (800) 428-5534.
Kirke Curtis
Tiburon, Inc.
(925) 621-2568
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