IRVINE, CA — (Marketwired) — 04/27/16 — (SUS), the leading provider of cloud-based software-as-a-service (SaaS) platforms for the utility sector in the areas of customer engagement, mobile workforce and data analytics, is pleased to announce it has received multiple industry awards this year. SUS credits much of its success to its customer engagement mobile and portal platform. SCM® enables real-time, two-way communication between the utility and its customers and provides utilities with comprehensive back-end data analytics, delivering valuable insight about users.
“We at SUS work extremely hard to provide innovative solutions that meet our clients– needs for successful and meaningful customer engagement,” says Deepak Garg, Chairman/CEO of SUS. “Specifically, our Smart Customer Mobile platform that focuses on real-time, two-way consumer engagement helps utilities worldwide transform customers from energy and water consumers to educated sustainability advocates.”
SUS is continuing to lead the industry as the most-awarded provider of comprehensive utility customer engagement platforms. Recent awards include:
– CS Week Excellence Awards are presented to one large and one small utility company that develop an innovative approach to improving customer service in the meter-to-cash customer experience. Glendale Water & Power won a CS Week Excellence Award for Best in Mobility Implementation, Level 2, for its Mobile My Connect App, a user-friendly portal platform provided by Smart Utility Systems. The product, technology and service met or exceeded the innovation, complexity, improved customer service and cost/benefit analysis criteria for the award. For more information about the CS Week Excellence Awards, visit .
– Edison Awards honor the best in innovation and excellence in the development of new products and services. SUS won a prestigious Edison Award for energy management and customer solutions in the energy and sustainability category for Smart Customer Mobile. The Edison Awards steering committee seeks innovative products that make a positive impact in the world, such as SUS–s Smart Customer Mobile platform that utilities use to foster true conservation and sustainability in the industry and ultimately the environment. For more about the Edison Awards, go to .
– The Smart Grid Consumer Collaborative (SGCC) gives to energy-focused organizations for excellence in customer outreach and engagement. Named a CLEAR Award winner, Smart Utility Systems– Smart Customer Mobile solutions are helping energy providers across the country educate customers about available programs and services while helping track customer behavior. The awards recognize one utility, one technology provider and one nonprofit that serve as role models within SGCC and the smart grid industry. To read more about the SGCC CLEAR Awards, visit .
For more information about SUS, visit . Members of the media interested in scheduling an interview with an SUS representative should contact Leslie Licano at 949-733-8679, ext. 101 or .
Smart Utility Systems (SUS) is the leading provider of cloud-based software-as-a-service (SaaS) platforms for customer engagement, workforce mobility and big data intelligence and analytics to the energy, water and gas utility sectors. SUS pledges to foster global sustainability by identifying and influencing consumer behavior through innovative customer engagement strategies. It offers rapid deployment solutions that integrate seamlessly with existing systems and reduce costs and complexity, enabling clients to reduce operational and IT costs. SUS is headquartered in Irvine, California. For more information, please visit or call (909) 217-3344. Connect with SUS on or .
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Leslie Licano
Beyond Fifteen Communications, Inc.
949.733.8679 Ext. 101
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