BOCA RATON, FL — (Marketwired) — 07/06/16 — Aplicor, a provider of cloud-based ERP, CRM and e-Commerce solutions, today announced that Harriet Matsushima joined the executive leadership team as Vice President of Professional Services. In her new role, Matsushima will lead the effort to boost Aplicor–s customer deployment and implementation processes, expand customer support services, and ensure overall customer satisfaction and success.
“Harriet built a distinguished career developing innovative programs and growing operational services teams with a core emphasis on cultivating environments rich in customer satisfaction,” said Virginia Lee Williams, Aplicor–s SVP of Sales, Marketing and Professional Services. “She is a strong leader who brings together the people, processes and technology necessary to help customers achieve the business goals they desire.”
Matsushima comes to Aplicor with over 20 years of experience in customer-centric operations, and a solid background in global software implementations and business process management across a variety of industries. Harriet held executive management positions at General Electric where she was a Six Sigma Master Black Belt. She was Executive Director for several years at The College Board, where she streamlined one of the key processes from two days to five minutes. Harriet has also held executive management positions at World Kitchen and The AES Corporation. She earned both a B.S. and M.S. in Manufacturing Engineering from Boston University.
“Aplicor has made service excellence a top priority and I see tremendous opportunity here to elevate our client relationships to a more strategic level,” said Harriet Matsushima. “We have a solid team and are implementing multiple changes across the company to improve long term value and ensure customer success throughout all aspects of our business.”
Aplicor is a provider of cloud-based enterprise software solutions designed to streamline and simplify the operations of mid-sized and growing businesses. The full suite of all-in-one software applications includes Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and E-Commerce — in a single, scalable suite. This software helps distributors, manufacturers and retailers across various industries such as medical, food and beverage, consumer goods, and wholesale distributors lower costs, tighten security and gain the anywhere, anytime, access of Cloud computing. For more information, please visit .
Image Available:
Media Contact:
Lori Leavey
949-280-1203
You must be logged in to post a comment Login