Chat Me, Tweet Me, Call Me, Maybe? Increase in Channel Choices Not Yet Improving Customer Relationships

Chat Me, Tweet Me, Call Me, Maybe? Increase in Channel Choices Not Yet Improving Customer Relationships

CHELMSFORD, MA — (Marketwire) — 03/19/13 –, a leading provider of fully-integrated , , and solutions, today announced new survey results revealing continued frustrations with companies- customer service, so much so that four in ten (42 percent) say they would rather experience a trip to the DMV than contact customer care. Why so disgruntled? This could be in part because 64 percent agree they do not feel they are treated like valued customers when they interact with customer service. And, co

Quantum StorNext Recognized in Turner Studios- Broadcast Engineering Excellence Award Win

Quantum StorNext Recognized in Turner Studios- Broadcast Engineering Excellence Award Win

SAN JOSE, CA — (Marketwire) — 03/19/13 — Quantum Corp. (NYSE: QTM), a proven global expert in and data protection, today announced that its StorNext® software is part of Turner Studios- Sports Central solution, which recently received a prestigious from Broadcast Engineering magazine. Turner Studios built this system to streamline and centralize the video ingest, management and multi-screen distribution of its sports content and selected Quantum-s StorNext File System and StorNext Stor

HP Awarded Two U.S. Army Contracts to Improve Recruiting Process, Department Operations

HP Awarded Two U.S. Army Contracts to Improve Recruiting Process, Department Operations

PALO ALTO, CA — (Marketwire) — 03/19/13 — HP (NYSE: HPQ) — HP Enterprise Services today announced it has been awarded two task orders by the U.S. Army Human Resources Command (AHRC) to support and enhance the technology infrastructure and applications used throughout the recruiting process.The contracts, sold under the U.S. Army agreement, include 30-percent small-business participation.The first contract, a three-year order for HP to continue managing the AHRC technology infrastructure, a