New Research Reveals Fresh IT Challenges

SAN MATEO, CA — (Marketwire) — 11/28/12 –Development and Operations Are Perceived As Impediments To Each Other-s GoalsThe Business Does Not See IT as a True PartnerThe Dev-Ops Divide is Seen as Having Clear Causes, the leader in solutions, today announced the results of a new survey of 200 IT professionals that focused on the current state of IT Service Management (ITSM), with a particular focus on what ITIL calls Service Transition.In an environment where nearly every business has become ap