Mattersight Provides Insights From Fraud Analytics Solution

CHICAGO, IL — (Marketwire) — 07/02/12 — Mattersight Corporation (NASDAQ: MATR) today released findings and insights from its Fraud Analytics solution. Voice-facilitated fraud is a rapidly growing problem in a number of industries and companies are starting to realize their contact centers are a vulnerable and lucrative point of attack for fraudsters:In Credit Card contact centers, approximately 1 in every 2,000 calls is from a known fraudster, and this incidence rate is trending higherUp to

Leicester Tourism Body Extends Callcredit Licence

LEEDS, UNITED KINGDOM — (Marketwire) — 06/28/12 — Tourism body Leicester Shire Promotions has extended its licence to use marketing and profiling software provided by Callcredit Information Group.The organisation, which was set up by Leicester City Council and Leicestershire County Council to promote short breaks and tourist attractions within the Leicestershire region, has signed up to use Callcredit-s Microvision and CAMEO tools for a further 12 months. The company has been working with Ca