SAN FRANCISCO, CA — (Marketwired) — 09/23/13 –Integration between Oracle Service Cloud (RightNow) and Avaya Customer Experience Management solutions will offer customers flexibility, easier implementation and a richer joint feature setEnables virtually seamless customer experience across multiple channelsCan provide easier, greater access to more comprehensive customer data to eliminate gaps between planning and delivery and improve time to marketAvaya today announced that customers can now l
TORONTO, ONTARIO — (Marketwired) — 09/19/13 — has been deployed as the new ticketing/e-commerce and customer relationship management (CRM) partner of the arts and event department at ("Samford") in Birmingham, Alabama. Samford joins a growing family of more than 20 campuses across the United States that manage the full customer experience with AudienceView. AudienceView-s collegiate partners include , and , which use the platform for arts and special events. AudienceView is also
SANTA BARBARA, CA — (Marketwired) — 09/18/13 — , a leading global regulatory consulting firm in the life sciences space, is proud to announce their support of current ECM industry technology changes by teaming with who have been providing leading-edge software for content management systems including Documentum, SharePoint, Alfresco and Oracle WebCenter since 1997.have partnered to provide CARA as a solution for Documentum clients looking to upgrade, move to a new platform, or replace First