MOUNTAIN VIEW, CA — (Marketwire) — 02/13/13 — , the Social Intelligence Company, has released a new survey revealing the conflicting consumer awareness and attitudes about social media listening. The survey of 1,062 U.S. adult consumers, ages 18-55+, conducted by the , found that while 51 percent of consumers want to talk about companies without being listened to, 58 percent want companies to respond to their complaints shared on social media. The findings are included in an e-book titled, &
SAN JOSE, CA — (Marketwire) — 02/13/13 –Wins Gold Medal, Two Silver Medals and BronzeKaseya Platform, Kaseya Computer Audit and Discovery, Kaseya IT Center and Kaseya Remote Desktop Management Solutions All RecognizedKaseya, the leading global provider of automated , today announced it won four According to the publication, thousands of readers were surveyed over a two-week period.won the Gold Medal in the Remote Monitoring and Management/IT Control Management Platform category; was recogni
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CINCINNATI, OH — (Marketwire) — 02/13/13 — Seventy-six percent of energy and utility customers say that speed — the ability to get information quickly and accurately — is very important in how they are serviced, according to a report released today by worldwide software provider, (), an IBM Premier Business Partner. The biggest complaint that these customers had was the need to participate in multiple interactions to resolve an issue followed by not being able to get through to anyone in
