PHOENIX, AZ — (Marketwired) — 08/27/13 –, a leading provider of fully-integrated , , and solutions, today announced Southwest Airlines will implement its full suite of customer contact and workforce optimization solutions through Aspect as it continues to strive to provide a superior customer service experience."This implementation is a huge, but necessary undertaking as part of our ultimate goal of offering a best-in-class customer experience both from an airline operations and contact
NEW YORK, NY — (Marketwired) — 08/27/13 –Russell Miyaki, chief innovation officer for , a global, tech-enabled talent acquisition company that leverages software, advertising and creativity to deliver award-winning products and servicesWill lead a session titled, "How Diversity Fuels Innovation," during the International Association of Latino Public Administration Executives- (IALPAE) 2013 Annual Executive Leadership & Diversity Training Conference.The conference will be held fr
