Efficiency Flows as Aspect Software Enhances the Productivity of the Greater Cincinnati Water Works Contact Center

Efficiency Flows as Aspect Software Enhances the Productivity of the Greater Cincinnati Water Works Contact Center

PHOENIX, AZ — (Marketwired) — 07/30/13 –, a leading provider of fully-integrated , , and solutions, today announced that customer Greater Cincinnati Water Works (GCWW), a department of the city of Cincinnati, has improved service response rates and increased agent visibility using Aspect-s Unified IP® solution. The Greater Cincinnati Water Works delivers about 133 million gallons of water a day and provides service to more than one million people in Ohio and Kentucky.GCWW had been utiliz

1 13 14 15 16 17 189