Cachematrix Enters Asia and Pacific Market via Bank of Tokyo-Mitsubishi UFJ

By on    Picture Gallery, Software  

Cachematrix Enters Asia and Pacific Market via Bank of Tokyo-Mitsubishi UFJ

DENVER, CO — (Marketwire) — 03/19/13 — Cachematrix (), the leading provider of money market fund and fixed income trading technology for banks and financial institutions, announced today that its partnership with Union Bank, N.A. has led to a direct relationship with parent company The Bank of Tokyo-Mitsubishi UFJ, Ltd. (BTMU) to provide trading technology for the bank-s corporate clients.With growing demand for liquidity and cash management solutions from its corporate customers, BTMU had t

Chat Me, Tweet Me, Call Me, Maybe? Increase in Channel Choices Not Yet Improving Customer Relationships

By on    Hardware, Picture Gallery  

Chat Me, Tweet Me, Call Me, Maybe? Increase in Channel Choices Not Yet Improving Customer Relationships

CHELMSFORD, MA — (Marketwire) — 03/19/13 –, a leading provider of fully-integrated , , and solutions, today announced new survey results revealing continued frustrations with companies- customer service, so much so that four in ten (42 percent) say they would rather experience a trip to the DMV than contact customer care. Why so disgruntled? This could be in part because 64 percent agree they do not feel they are treated like valued customers when they interact with customer service. And, co

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