The Four Best Call Center Software Providers for 2014, Decided by Voip-Catalog.com

The Four Best Call Center Software Providers for 2014, Decided by Voip-Catalog.com

SAN FRANCISCO, CA — (Marketwired) — 10/10/14 — Customer service centers must have modern innovative VoIP technology to operate at an above-standard level. Such companies need ground-breaking telecommunication systems that will help them perform a series of tasks such as handling large call volumes on a wide scale. A professional customer service center will also need technology that can increase sales and productivity. has created its list of the four best call center software providers of

IDC Comment: Symantec, Latest Tech Organisation to Split into Two

Symantec have been toying with a split for a while – it has finally happened. It does make sense to split the two businesses especially if integrating them proved to be either problematic or difficult to align strategies. The security market has and continues to evolve away from the areas in which Symantec have traditionally generated the most revenue. As a result, their security business has come under threat recently by other niche vendors and also by smaller vendors who have been able to res

NTT Group to Showcase Cloud Innovation and Industry Expertise at the World–s Largest Vendor-Led Technology Gathering

NTT Group to Showcase Cloud Innovation and Industry Expertise at the World–s Largest Vendor-Led Technology Gathering

SAN FRANCISCO, CA — (Marketwired) — 10/10/14 — (NYSE: NTT), one of the world–s largest telecom and IT services company, is proud to be a Titanium sponsor of the world–s largest vendor-led technology conference for the second year in a row October 13-16th in San Francisco, CA.The company–s brightest experts will showcase the latest cloud innovations and industry best practices at Salesforce.com–s at booth #N1309 in the Moscone North Hall. NTT Group is one of the few companies exhibiting