AltiGen–s MaxACD Multimedia Contact Center Achieves Skype for Business Certification

AltiGen–s MaxACD Multimedia Contact Center Achieves Skype for Business Certification

SAN JOSE, CA — (Marketwired) — 03/22/17 — AltiGen Communications (OTCQX: ATGN), a Silicon Valley based provider of Hosted Skype for Business and Contact Center solutions, is pleased to announce that its MaxACD multimedia contact center solution has completed Microsoft–s rigorous certification program for Skype for Business Server.MaxACD utilizes Microsoft–s UCMA and UCWA APIs to natively integrate with Skype for Business to add enterprise-critical features such as Web chat queuing, skills-

New Learning Opportunities Available for Medical Labs Focused on Improving Service and Growing Profitably

New Learning Opportunities Available for Medical Labs Focused on Improving Service and Growing Profitably

INDIANAPOLIS, IN — (Marketwired) — 03/22/17 — Medical laboratory managers interested in learning the latest strategies to improve customer service and identify profitable growth areas in the face of declining reimbursements have three new opportunities in March, according to , inventor of the world–s leading . .Tamara Nelson, Lean Master Black Belt at Sonora Quest Laboratories and Laboratory Sciences of Arizona, will present, "How Sonora Quest Leveraged Business Informatics & Data

Jenoptik again demonstrates operational strength with revenue growth and earnings upswing in the 2016 fiscal year

Group revenue rose by 2.4 percent to 684.8 million euros
EBIT improved by 11.8 percent to in total 68.5 million euros
Order intake worth 733.8 million euros and additional frame contracts valued at 160.9 million euros are an outstanding basis for coming years
Dividend shall be increased to 0.25 euros per share
Group starts new year with confidence: further profitable growth scheduled for 2017
Stefan Traeger will

Meyer Burger – Publication of fiscal year 2016 results

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?  Incoming orders increased by +9% to CHF 455.6 million
?  Net sales rose by +40% to CHF 453.1 million
?  EBITDA reached CHF 10.5 million, turnaround confirmed
?  Cash flow from operating activities improved by CHF 54.5 million to CHF +2.6 million
?  Recapitalisation programme successfully completed
?  Balance sheet structure substantially strengthened through capital increase in December 2016
?  Targe

NewVoiceMedia announces partnership with Monet Software to optimise call centre management and customer experience

NewVoiceMedia announces partnership with Monet Software to optimise call centre management and customer experience

LONDON, UNITED KINGDOM — (Marketwired) — 03/22/17 — , a global provider of cloud call centre and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Monet Software, a leading cloud-based workforce management solution provider. –Monet WFO Live– integrates seamlessly with NewVoiceMedia–s ContactWorld platform to help optimise customers– call centre management and operations to transform their customer service experience.By

NewVoiceMedia announces partnership with Monet Software to optimize call center management and customer experience

NewVoiceMedia announces partnership with Monet Software to optimize call center management and customer experience

SAN FRANCISCO, CA — (Marketwired) — 03/22/17 — , a global provider of cloud call center and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Monet Software, a leading cloud-based workforce management solution provider. –Monet WFO Live– integrates seamlessly with NewVoiceMedia–s ContactWorld platform to help optimize customers– call center management and operations to transform their customer service experience.By comb