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Home»Posts tagged with»agent-productivity

Contact Center Agent Training and Callback Best Practices: Online Training in “15-Minutes or Less” With Enghouse Interactive

By Publisher on July 12, 2016   Internet, Picture Gallery  

Contact Center Agent Training and Callback Best Practices: Online Training in “15-Minutes or Less” With Enghouse Interactive

July Educational Sessions Teach Options for Automated Agent Training With Enghouse Interactive Communications Center, and Address Use Cases for "Callback" Functionality

Enghouse Launches “15-Minutes or Less” Training Webinar Series

By Publisher on June 7, 2016   Picture Gallery, Software  

Enghouse Launches “15-Minutes or Less” Training Webinar Series

June Sessions to Address Contact Center Best Practices for Break and Worktime Reasons, and Easy Ways to Shave 15 Seconds Off Every Call

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  • Tech Mahindra and Wipro join Aduna to accelerate global adoption of network APIs

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