Alorica Secures PRINCE2(R) Methodology Certification From ILX Group

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Alorica Secures PRINCE2(R) Methodology Certification From ILX Group

IRVINE, CA — (Marketwired) — 04/20/15 — , a worldwide leading provider of customer management outsourcing solutions, today announced their official certification in PRINCE2® methodology through global Best Practice learning company, ILX Group. The certification provides Alorica with the internal tools to adopt an international industry standard, creating unique problem solving solutions that support the growing Business Process Outsourcing (BPO) business, and to provide customers with op

Alorica Analytics & Helix Honored for Exceptional Products of the Year

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Alorica Analytics & Helix Honored for Exceptional Products of the Year

IRVINE, CA — (Marketwire) — 01/28/13 — Alorica, (), a leading provider of customer management outsourcing solutions, proudly announced that TMC, a global, integrated media company, has named Alorica as the 2012 Product of the Year Award recipients. They were selected to receive the honor for their achievement in advancing customer experience management technologies. Customer Interaction Solutions magazine is the leading publication covering CRM, call centers and teleservices since 1982.&qu

Alorica Appoints New Country Manager for Philippines

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Alorica Appoints New Country Manager for Philippines

IRVINE, CA — (Marketwire) — 01/23/13 — (), a leading provider of customer management outsourcing solutions, has announced the appointment of Doug Almond to Country Manager for Philippines. Doug will have direct responsibility for all operational and support functions and overall performance of the Philippines.Doug comes to Alorica with more than 20 years of BPO experience in strategic planning, client relationships, contact center operations, and business development, including time in seni

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