arvato and Deloitte Study Identifies the Key Trends and Challenges in the High-Tech Aftermarket
GUETERSLOH, GERMANY — (Marketwired) — 07/01/13 –arvato, one of the leading outsourcing providers for logistics and aftermarket services, and Deloitte recently teamed up to assess the current status as well as future priorities of the aftermarket and reverse logistics strategies of high-tech manufacturers. The study involved extensive personal interviews with executives at 25 global high-tech companies.In the report the most frequently mentioned trend in after-sales and reverse logistics (24%