Unimax Announces NumberPro — Automated Phone Number Management for Voice and UC
NumberPro Unifies Real Time Phone Directory Data Across Multiple Vendors and System Types Into a Single, Easy-to-Use Number Management Application
NORAD Hotline Engages Santa–s Most Loyal Followers Using Technology From Avaya Government Solutions
SANTA CLARA, CA — (Marketwired) — 12/15/14 –Children concerned about Santa and his arrival time can call 1 877 HI-NORAD on December 24.Calls will be managed by an estimated 1250 volunteers using a mission-critical, Santa-ready customer engagement solution.Avaya "Santa Cause" campaign, joined by Plantronics, commits funding to .Santa–s most ardent fans can rest easy. On December 24, they can call a NORAD Tracks Santa hotline (1 877 HI-NORAD) for timely answers to urgent questions ab
Avaya and Google Collaborate on Contact Center Solutions for Businesses
SANTA CLARA, CA — (Marketwired) — 12/10/14 –Avaya today announced it is working with Google on innovative contact center solutions for businesses. The collaboration combines Avaya–s expertise in customer engagement technologies with Google–s expertise in Web applications and Chromebooks to enable greater simplicity, flexibility and cost efficiency in contact center operations.The initial project enables simple set-up of new agents and supervisors in any location, ideal for managing peak or
New Avaya Engagement Solutions Bridge Enterprise Requirements With End-User Preferences
SANTA CLARA, CA — (Marketwired) — 12/10/14 –New solutions serve "Era of Engagement" where effortless, multichannel communications and collaboration increases productivity, profitability, and lifetime team and customer loyaltyAvaya teams with technology leaders, such as Google, to integrate its communications applications easily into workflows, bridging enterprise-class requirements with customer interaction preferencesAvaya today unveiled new communications solutions that address mu
San Jose Earthquakes Announce “Avaya Stadium” Agreement to Power Fan Engagement
SANTA CLARA, CA — (Marketwired) — 11/19/14 –Avaya and Earthquakes aim to deliver one of the most high-tech fan experiences in soccer in what is expected to be the first cloud-enabled MLS venueCloud-based applications will allow the Earthquakes to easily evolve the fan experience with new features and capabilitiesTechnology company Avaya and the San Jose Earthquakes of Major League Soccer (MLS) announced today that the Earthquakes– new home will officially be known as "Avaya Stadium.&quo
Avaya Announces Fiscal Fourth Quarter and Fiscal 2014 Reporting Date
SANTA CLARA, CA — (Marketwired) — 10/29/14 — October 29, 2014 Avaya Inc., a global provider of business collaboration and communication software and services, announced today that it plans to report results for the fiscal fourth quarter and fiscal year ended September 30, 2014 after the market closes on Thursday, November 13, 2014.Avaya will host a conference call to discuss its financial results and Q&A at 2:00 p.m. PST on November 13, 2014. On the call will be Kevin Kennedy, president
Avaya Honored With Three TSIA STAR Awards for Services Excellence at Technology Services World Service Transformations
SANTA CLARA, CA — (Marketwired) — 10/29/14 –Avaya recognized for Innovation in the Delivery of Managed Services, Leveraging Technology for Service Excellence, and Enabling Customer Success in Service Revenue Generation, as well as a two-time inductee to the TSIA Star Award Hall of FameAvaya announced it has been named the winner of the Fall 2014 (TSIA) STAR Awards for Innovation in the Delivery of Managed Services, Leveraging Technology for Service Excellence, and Enabling Customer Success i
Avaya Garners Two Frost & Sullivan Awards for Customer Engagement Technologies in North America
SANTA CLARA, CA — (Marketwired) — 10/21/14 –Awards include the 2014 Market Share Leadership for Interactive Voice Response and the 2014 Market Share Leadership in Inbound Contact Center RoutingAvaya today announced that it has received two market leadership awards from industry analyst firm Frost & Sullivan. The awards cover key technologies for facilitating customer engagement between businesses and organizations and the customers that they serve.The 2014 Frost & Sullivan North Ameri
Avaya Helps Higher Education Institutions Create Innovative Learning Environments for Greater Student Engagement
SANTA CLARA, CA — (Marketwired) — 09/29/14 –Avaya–s mobile, personal learning environments increase interaction and collaboration among students and teachersImmersive, virtual learning expands reach and provides a competitive edge for The College of William and Mary, The Pennsylvania State University and The University of TexasFor many of today–s students sorting through potential higher education options, the availability and use of technology is an important factor in their assessment. Fo
Avaya Fabric Connect Boosts Simplicity and Scalability of IP Video Surveillance Deployments for Enterprises
SANTA CLARA, CA — (Marketwired) — 09/24/14 –A growing list of enterprises finds Fabric Connect delivering a superior performance for video surveillance.The Avaya IP Video Surveillance solution eliminates complexity for a more efficient, cost-effective security solution.Avaya to demonstrate the new benchmark for IP Video Surveillance set by Fabric Connect at 2014 Booth 4153 in Atlanta, GA September 29-October 2.today announced that enterprises and organizations are discovering the enhanced si