Next Generation Customer Engagement Is About Achieving Business Process Excellence, Says Hypatia Research Group
Panviva SupportPoint Cloud Assessed in Independent CRM Study
KANA Software Announces Record Growth and Profitability
Company Experiences Significant Momentum, Continued Traction in Market for Customer Service Solutions
AIIM Calls for Paper to Take a Day Off
World Paper Free Day on October 25 Celebrates Reducing Paper From Business Processes With a New AIIM Handbook That Guides Organizations to Do More With Less Paper
KANA Announces New Lagan Offerings for Government-Citizen Engagement at KANA Connect UK 2012 Annual Customer Summit
Newest Products Further Enhance the Company-s Leadership Position in the Government CRM Space in the UK, Australia and North America With Over 250 Government Entities Worldwide
KANA Showcases Next Generation of Customer Service Experiences at Call Center & Customer Management Expo
SUNNYVALE, CA — (Marketwire) — 09/27/12 — In only a few days, , a global leader in customer service solutions delivered on-premise or in the cloud and used by more 900 organizations worldwide, including half of the Global 100 and 250 government entities, will join the customer service elite in London for the . There, the customer service industry will convene to explore the most innovative technologies in support of best practice customer experience strategies to drive customer satisfaction
KANA Announced a Winner in 2012 CRM Watchlist
Paul Greenberg Recognizes KANA as a Leading Customer Service Provider
KANA Listed a “Champion” in Info-Tech Group-s Customer Service Knowledge Management Vendor Landscape
Evaluation Based on Product Strengths and Market Presence
KANA Continues Strong Recruitment Drive in Belfast, Northern Ireland
On Track to Fill Over a Hundred New Jobs in the United Kingdom