1-800-FLOWERS.COM CEO Jim McCann Cites Focus on Customer Experience as Key Catalyst for Business Growth
Jim McCann Keynotes KANA Connect North America Annual Customer Conference; 1-800-FLOWERS.COM Using KANA Cloud Customer Service Technology
New Orleans — Epicenter for Economic Revival — Provides Inspiration for Customer Service Deliberation at KANA Connect User Conference
LAGAN Technology From KANA and NOLA 311 Make It Easy in the Big Easy for Citizens, Residents and Businesses to Access Government Information and City Services
New Rich Text Editor, EditLive! for IBM Connections, Launches at IBM Connect 2013
Users of IBM Connections Business Social Software Can Now Request New Rich Text Editor to Remove Frustration When Creating Wikis, Blogs, Profiles, Forums and Activities
Maestro Market Launches Online Platform to Connect People With Their Ideal Experts and Heroes
New Platform and Partnerships Will Facilitate Engagement for People Interested in Learning a Skill, Solving a Problem, Getting Inspired, Gifting an Experience or Indulging a Desire