Based on the Enghouse Interactive CCSP platform, EarthBend–s omni-channel CCaaS offering reduces customer onboarding time and provides OPEX pricing with single point of contact for support
Contact center as-a-service delivers enterprise-grade platform at an SMB price point; streamlined licensing removes complexity and long-term financial obligations
Cloud contact center, based on Enghouse Interactive CCSP, is a critical addition to the Unified Communication suite for NEC Canada
Based on Enghouse Interactive CCSP, EarthBend brings business continuity and multi-channel customer experience to virtual desktops
CCSP removes labor-intensive constraints and mitigates operational risk; architecture supports need for flexibility, scalability and OPEX pricing model
Selection of CCSP cloud contact center platform based on multi-tenant architecture, low TCO and functionality aligned with market demand
New information for service providers on market demand, trends and opportunities
Onboarding New Customers More Quickly and Easily, Empowering the Customer With Intuitive Management Tools and Lowering Cloud TCO Differentiates Service Providers
Multi-Tenant Architecture Empowers ASPs, BPOs and CSPs to Lower TCO, and Meet Customers– Demand for Omni-Channel Customer Experience Solutions That Are Secure, Flexible and Can Scale Easily