BroadSoft Announces Acquisition of Cloud Contact Center Innovator Transera
Transera–s Omni-Channel Contact Center Software and Advanced Analytics Position BroadSoft to Capitalize on Multi-Billion Dollar Contact Center Market
Ventana Research Honors Calabrio Customer With 2015 Leadership Award for Contact Center and Call Center
Alexander Wareham of AAA Western and Central New York Recognized for Innovation, Technology and Leadership
Avaya Announces New Midmarket Select Program for Avaya Connect Channel Partners
SANTA CLARA, CA — (Marketwired) — 11/10/15 –Includes new Select Engagement Packages that offer unparalleled value for private, public and hybrid cloud deploymentsBased on the Avaya IP Office Platform the solutions include unified communications, contact center, video, mobility, networking and servicesLimited to Avaya Connect Channel Partners worldwide that meet specified criteria and provides additional channel support and resourcesArrow Systems Integration, Carousel Industries, ConvergeOne,
Calabrio Receives 2015 CUSTOMER Magazine TMC Labs Innovation, Contact Center Technology and Solutions Product of the Year Awards
Calabrio Honored for Innovation, Technology and Industry Leadership
Enghouse Interactive Unveils Partner Portal for North America
Contact Center Solutions Leader Empowers VARs, Integrators and Channel Partners With Self-Service Access to Support, Training, Marketing, and Other Essential Resources
A Year of Marquee Customers, Explosive Growth Sets Tone for 5th Annual Customer Connect Conference
Massive Momentum on the Heels of a Year of Exceptional Growth Is Expected to Make Calabrio Customer Connect the Highest-Energy Calabrio Event Yet
Nexidia and Cicero Announce Partnership
New Solutions Support Interaction Analytics and Enforce PCI Compliance
Enghouse Interactive Receives Multiple 2015 Contact Center Technology Awards From CUSTOMER Magazine
CCE and EICC Honored for Industry–s Most Flexible, Scalable and Innovative Technology That Adds Value to and Improves the Customer Service Experience
Enghouse Interactive Showcases UC and Omni-Channel Contact Center Solutions at IAUG CONVERGE 2015
Contact Center Solutions Leader Reinforces Position at the Forefront of the Avaya User and DevConnect Partner Community
Enghouse Interactive to Showcase Latest Contact Center Advancements at 16th Annual Call Center Week 2015 Conference & Expo
Industry–s Most Comprehensive Portfolio of Customer Interaction Solutions Proves ROI, Answers the Call for Omni-Channel Customer Experience Management