BELFAST, UNITED KINGDOM — (Marketwired) — 04/02/13 — , a global leader in customer service solutions, today announced , one of the leading registered social landlords in the UK, has selected the KANA Enterprise solution to support its customer service needs.Providing affordable housing and specialist management services to 85,000 people with a wide range of housing needs across 169 local authority areas, Riverside manages and maintains over 50,000 homes in the UK.Riverside selected Lagan Ent
SANTA CLARA, CA — (Marketwire) — 03/18/13 –New Cloud Service Provider offers make it easy to deploy Unified Communications, Contact Center and Video as a Service to their customersUnique Unified Communications and Contact Center as a Service (UCaaS, CCaaS) utility-based pricing allows CSPs to pay only for what customers are usingNew Private Cloud offer for contact centers up to 500 agents can be hosted and branded by CSPs or AvayaAvaya today announced additions to the Avaya Collaborative Clou
SANTA CLARA, CA — (Marketwire) — 03/13/13 –New Avaya Session Border Controller for Enterprise secures communications for remote, mobile and home-based workers in a BYOD worldSolution delivers secure SIP trunking and VPN-less mobile workforce protection on next-generation collaboration networksContact center outsourcer selects Avaya to secure large SIP-based networks across many locationstoday announced new security enhancements for enterprise collaboration, designed to protect today-s increa
CHELMSFORD, MA — (Marketwire) — 02/21/13 –, a leading provider of next generation and , today announced that Bob Krakauer, Aspect-s Executive Vice President and Chief Financial Officer, will present at the J.P. Morgan Global High Yield & Leveraged Finance Conference in Miami Beach, Florida on Tuesday, February 26, 2013. The discussion will take place at approximately 4:40 p.m. EST at the Loews Miami Beach Hotel. The presentation also will be available after the event on .Aspect builds cu
Both KANA Enterprise and KANA Express Cloud-Based CRM Offering Move Up in This Year-s Report, as Key Acquisitions Boost Company Resources and Ability to Execute
