InTheChat Taps Former BlackBerry Exec to Lead Go-To-Market
Angelo Fasulo to Head Up InTheChat–s Global Growth Initiative from New Toronto Office
Ignite Sales Honored as Multiple Stevie(R) Award Winner, New Product and Service of the Year
Customer Engagement Management Platform, Performance Leaderboards and Product Developer of the Year
Ignite Sales hires banking and fintech executive Lilly Straith to lead growth in new business lines
Executive Vice President – Treasury Management, Community Banks, Credit Unions and Strategic Accounts
Ignite Sales launches Sales Compliance Monitor for banks to monitor and ensure compliant sales engagement with customers
Early detection of non-compliant sales activities displayed in easy to understand online dashboards
Ignite Sales brings affordable customer engagement application to the Community Bank and Credit Union market with Ignite Dialogue(TM)
New software as a service provides powerful capability to discovery and meet customer financial needs increasing customer satisfaction by 38% or more
Yello Selects Thunderhead to Power Customer Engagement
Thunderhead’s ONE Engagement Hub is set to transform customer engagement strategy at one of Germany’s best known utility companies
Maximizer Re-imagines CRM Software as a System of Engagement with Launch of 2017
The release of Maximizer CRM 2017 demonstrates ongoing dedication to helping businesses succeed by delivering an enriched view that allows companies to manage the entire lifecycle of customer engagement, from acquisition through retention and expansion.
NCS partners with Rant & Rave to capture feedback from the young people it serves
Warwickshire, 24th October 2016. National Citizen Service (NCS) has partnered with customer engagement specialists Rant & Rave to collect real-time feedback from the young people undertaking its four-week summer programme.
CallMiner and Cloud9 Announce a Strategic Partnership to Bring Customer Engagement Analytics to New European Markets
London, UK – August 23, 2016 — CallMiner, the leader in speech and customer engagement analytics solutions, and Cloud9 Business Analytics, a leading provider of cloud-based Workforce Optimisation (WFO) solutions, today announces a strategic partnership to bring robust cloud-based enterprise speech analytics to small and midsized businesses (SMBs) in the UK.
Artesian Solutions Launches V14
Summer Release 14 includes exciting new features, innovative ideas, practical improvements and topical tweaks
London, 12th August, 2016. Artesian Solutions has announced V14 of its award winning customer engagement platform. Packed with new features and enhancements, Artesian provides contextual, relevant and up-to-the-minute insight into organisations, markets and individuals for competitive advantage.
Most significantly a new look CRM plugin for Salesforce and Dynamics, which drives a more