SDL Survey on CXM Reveals Product Information Essential to Creating a Great Customer Experience
79 percent of U.S. consumers believe high-quality product content improves their impression of a product or brand
Jabra Wins Sitecore Site of the Year Denmark for Excellence in Building Personalized Customer Experiences
SAN FRANCISCO, CA — (Marketwire) — 12/05/12 — , a leading web content management and customer experience management software company, today announced that , a global producer of innovative headset and speakerphone solutions, has been named the Denmark Sitecore winner. With Sitecore-s software Jabra created more personalized and engaging customer experiences across web, social and mobile channels.Working with Sitecore partner, , Jabra transformed its digital and mobile marketing strategy. Bu
Sitecore Achieves Record Year and Advances Move Into Burgeoning Customer Experience Management Market
Patented Innovation, High Growth and Industry Validation Define Year
Cincom Synchrony Receives IBM Certification for PureSystems
Customer Experience Management Solution Among First IBM Business Partners Certified on New Expert Integrated Systems
KANA Announced a Winner in 2012 CRM Watchlist
Paul Greenberg Recognizes KANA as a Leading Customer Service Provider
KANA Listed a “Champion” in Info-Tech Group-s Customer Service Knowledge Management Vendor Landscape
Evaluation Based on Product Strengths and Market Presence
Cincom-s Brian Flagg Featured at Contact Center Association Fall Conference
Contact Center Expert to Discuss Managing Variability and Averages and Strategic Planning Tools
KANA Continues Strong Recruitment Drive in Belfast, Northern Ireland
On Track to Fill Over a Hundred New Jobs in the United Kingdom
Angel Named a 2011 Market Leader by Speech Technology Magazine
Cloud-Based IVR & Contact Center Provider Honored as a Market Leader for Its Customer Satisfaction
Cincom-s Brian Flagg Featured on Contact Center Association Webinar
Contact Center Industry Expert to Discuss the Value of a Contact Center Maturity Model