CHELMSFORD, MA and PHOENIX, AZ — (Marketwired) — 10/08/13 –, a leading provider of fully-integrated , , and solutions, today announced the addition of a new North America channel partner, Total Communications, Incorporated, a regional leader in contact center and workforce communications solutions. The addition of Total Communications is part of Aspect-s continuing strategy to bolster its global channel presence."A thriving channel network is vital in maintaining Aspect-s market leaders
SANTA CLARA, CA — (Marketwired) — 10/01/13 –Acquisition bolsters Collaborative Cloud (UC/CC) offerings with cloud-based social media monitoring, end-to-end management and unified reportingWill strengthen and simplify Contact Center solutions for interaction, experience and performance managementSolutions support heterogeneous and hybrid Cloud environments as well as premises-based deployments.Avaya today announced it has acquired ITNavigator, a leader in cloud, social media, reporting and man
PHOENIX, AZ — (Marketwired) — 09/17/13 –, a leading provider of fully-integrated , , and solutions, today announced the addition of MicroAutomation, a leading systems integrator of contact center automation solutions, as a new North America channel partner. MicroAutomation will add Aspect-s portfolio of products and technologies to their consulting and implementation services. The new agreement builds on the existing MicroAutomation and Voxeo relationship in which MicroAutomation became a le
IRVINE, CA — (Marketwired) — 09/12/13 — Sage, a leading provider of business management software and services for small to midsized businesses worldwide, successfully wrapped up its 17-city, 50-day Sage Listens RV Relay, at its Irvine, Calif., headquarters on Wednesday, August 28. Returning Sage executives and jubilant employees were greeted by the harmonious tunes of a marching band, in addition to other celebratory activities.The Sage Listens RV Relay was an opportunity for executives to p