Pegasystems Positioned as a Leader in Leading Analyst Firm-s 2012 Magic Quadrant for CRM Customer Service Contact Centers
Recognition Based Upon Completeness of Vision and the Ability to Execute
Business Symposium to Explore Sentiment and Opinion in Social Media, News & Marketing
American Red Cross, American Express and Toluna Discuss Sentiment Roles in Social Media Measurement, Customer Experience and Market Research at the Sentiment Analysis Symposium
Pegasystems CMO to Host Marketing Roundtables
CMO Club Events Will Discuss How to Architect Superior Customer Experiences
/ CORRECTION – ClickFox
ATLANTA, GA — (Marketwire) — 02/02/12 — In the news release, "ClickFox Survey Reveals Telecommunication and Wireless Companies Now Surpass Cable to Ignite Most Customer Frustration," issued Tuesday, January 31, 2012 by ClickFox, we are advised by the company that the fifth paragraph should begin with "Thirty-five percent" rather than "Forty percent" as originally issued. Complete corrected text follows.Annual Customer Experience Survey Exposes Impact of Servic
ClickFox Survey Reveals Telecommunication and Wireless Companies Now Surpass Cable to Ignite Most Customer Frustration
Annual Customer Experience Survey Exposes Impact of Service on Loyalty and Revenue
Ventana Research to Introduce Service Assurance 2.0
Discuss How Operational Intelligence Can Optimize the Customer Experience, Reduce Customer Churn, & Maximize Revenue
WCM Market Has Shifted to Become the Center of Digital Marketing Initiatives
Marketers Look to Sitecore to Develop Digital Marketing Campaigns Across All Channels