Award-Winning Motivational Speaker Duo to Keynote Enghouse Engage 2017
Tim and Kris O–Shea bring a "Saturday Night Live for business," approach to understanding and overcoming challenges that impact workplace dynamics
ForeSee Launches Mobile App for CX Intelligence on the Go
First Mobile App for CX Executives Allows Leaders to Monitor Customer Journeys and Behavioral Trends Anytime, Anywhere
Enghouse Interactive to Present Webinar: “Bring your Ideal Customer Journey to Life”
PHOENIX, AZ — (Marketwired) — 03/22/16 — Today–s consumers have higher expectations and more preferences than ever before. As a result, the new norm is channel hopping, which requires contact centers to map out and support the entire customer journey from end-to-end to enable a holistic customer experience.for insight on proven best practices that help your contact center bring the customer journey to life. Attendees will learn:How to successfully create, view, and support an omni-channel c
Lead Intelligence Fosters Strong Buyer/Vendor Relationship in Tech Purchase Process
IDG Enterprise–s 2016 Customer Engagement Reveals Content Consumption Habits and Sales Follow-up Preferences During the Tech Purchase Process
Satmetrix Redefines Customer Experience Management Software With Satmetrix NPX(TM)
Next-Gen Customer Experience Management (CEM) Software Puts Customer at the Heart of Business, Providing Unparalleled Insights and Sharing Tools
ClickFox Analysis Points to Increasing Complexity in Measuring Customer Experience
Increasing Investments in CRM Technologies Create Data Management Obstacles for Businesses