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Home»Posts tagged with»customer-service-knowledge-management

KANA Listed a Champion in Info-Tech Research Group-s Customer Service Knowledge Management Vendor Landscape for a Second Consecutive Year

By Publisher on June 10, 2013   CRM, Picture Gallery, Software  

KANA Listed a Champion in Info-Tech Research Group-s Customer Service Knowledge Management Vendor Landscape for a Second Consecutive Year

Additionally KANA Receives Trend Setter and Best Agent User Interface Honors From Info-Tech

eGain a “Champion” in Info-Tech Research Group-s Customer Service Knowledge Management (CSKM) Vendor Landscape

By Publisher on June 6, 2013   Picture Gallery, Software  

eGain a “Champion” in Info-Tech Research Group-s Customer Service Knowledge Management (CSKM) Vendor Landscape

eGain Also Receives the Value Award for Most Bang for the Buck

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