IRVINE, CA — (Marketwired) — 06/03/13 — Sage North America today announced that Sage CRM was selected as a winner of ISM-s 2013 Top 15 CRM Software Awards in the small and medium sized business category."The winners of the 2013 Top 15 are the influencers in the CRM community who have made significant advancements in both functionality and connectivity for sales, customer service and marketing professionals; offer better decision making tools for executives; and provide more intimate con
Helpshift Enables Businesses of All Sizes to Provide Unparalleled In-App Mobile Customer Service and Support While Dramatically Reducing Costs and Increasing Customer Satisfaction
SANTA CLARA, CA — (Marketwired) — 05/21/13 –Avaya contact center customers deploy appropriate strategies to meet the challenges of serving more empowered consumersStudy shows analytical tools and access to data drive better service, performance gains and cost reductionsCompanies that are using Avaya Customer Experience Management (CEM) solutions are more likely to outperform industry average firms in using technologies and processes to drive a differentiated customer experience, according to
Award Submission Chronicles Successful Deployment of Custom Corrugated Packaging B2B eCommerce Site in Less Than 90 days for Customer Great Northern Corporation
VANCOUVER, BRITISH COLUMBIA — (Marketwired) — 04/30/13 — Business owners can now breathe a social media sigh of relief with the integration of with the market-leading social media management system. This new, Vancouver-developed application is now available in the HootSuite , and provides a greater sense of real-time engagement, allowing for immediate guest interaction and monitoring of positive and negative feedback — before it hits the social media airwaves.ChattBack is an easy to use A
Every Year, British Adults Waste an Astonishing Combined 403,000 Years (or 5,000 Lifetimes) in Queues; New Queue-Busting Software Sets Out to Slash Waiting Times, Improve Service and Cut Administration
![Intuitive Customer Experience Company [24]7 Acquires Social Commerce Firm Shopalize](https://www.so-co-it.com/wp-content/uploads/259563.jpg "Intuitive Customer Experience Company [24]7 Acquires Social Commerce Firm Shopalize")
