NetMotion Wireless to Discuss Remote Team Management Best Practices for Virtual Call Centers

NetMotion Wireless to Discuss Remote Team Management Best Practices for Virtual Call Centers

SEATTLE, WA — (Marketwired) — 11/04/13 — NetMotion Wireless –Clarence Foster, Director of Customer Support at , will discuss proven approaches to managing remote workers at the event being held in Denver, Colorado, November 13-15.Foster manages the NetMotion Wireless Technical Support and Customer Service teams, serving a large base of organizations across enterprise, public safety, utility, insurance and other markets. He is also responsible for the design, development and implementation

Aspect Software Named Galaxy Leader in Hypatia Study on Social Customer Service and Support

Aspect Software Named Galaxy Leader in Hypatia Study on Social Customer Service and Support

CHELMSFORD, MA — (Marketwire) — 03/20/13 –, a leading provider of fully-integrated , , and solutions, today announced that Aspect Social has been positioned as a leader in the Hypatia Galaxy of 2013 Social Customer Service & Support Vendors by industry analyst and research firm Hypatia Research Group as part of its latest report. The report is based on evaluations of 27 software vendors across 12 categories and survey of over 250 global executives responsible for purchase of social media