New EKN Benchmark Study on Analytics in Retail Reveals Customer Insight Highest Priority in 2013

Study Also Reveals That Retailers- Analytics Maturity Remains Low; Data Management and Integration Are Key Areas of Investment for Retailers

Study Also Reveals That Retailers- Analytics Maturity Remains Low; Data Management and Integration Are Key Areas of Investment for Retailers

"Customer Loyalty in Retail" Report Finds There Is a Disconnect Between Retailers- Perception of the Top Drivers of Customer Loyalty and Their Top Strategies to Improve Their Loyalty Programs