SUNNYVALE, CA — (Marketwired) — 05/20/15 — eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced that Navy Federal Credit Union has selected eGain for proactive member engagement across digital touchpoints.With more than $68 billion in assets, and serving over 5.5 million members, Navy Federal–s mission is to be the most preferred and trusted financial institution serving the military and their families. The credit union has selected eGain
SUNNYVALE, CA — (Marketwired) — 05/06/15 — eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced the issuance of three patents to it by the US Patent Office. These patents are in the domain of rich, personalized customer collaboration across digital and voice channels.1. Annotated chat, where customers can place chat text on specific areas of web pages to chat in context.
2. Concurrent cobrowse and phone interaction, where the phone conversatio
SUNNYVALE, CA — (Marketwired) — 05/06/15 — eGain (NASDAQ: EGAN)Total quarterly non-GAAP revenue of $19.3 million, up 7% year over year (up 12% on a constant currency basis)Nine month non-GAAP total revenue of $59.2 million, up 15% year over year (up 16% on a constant currency basis)Third quarter gross bookings of $15.6 million, up 32% year over year (up 49% on a constant currency basis)Nine month gross bookings of $57.2 million, up 49% year over year (up 72% on a constant currency basis)Thir
SUNNYVALE, CA — (Marketwired) — 04/27/15 — eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, will announce its fiscal 2015 third quarter financial results prior to the open of regular market trading on Wednesday, May 6, 2015, followed by an investor conference call and webcast at 8:00 a.m. Eastern Time (5:00 a.m. PT). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.Wednesday, May 6th at 8:00 a.m. Eastern T
SUNNYVALE, CA — (Marketwired) — 02/05/15 — eGain (NASDAQ: EGAN)Total quarterly revenue of $18.9 million, up 7% year over year.Six month total revenue of $39.6 million, up 19% year over year.Quarterly subscription and support revenue of $11.0 million, up 7% year over year.Six months subscription and support revenue of $21.4 million, up 9% year over year.eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2015 seco
SUNNYVALE, CA — (Marketwired) — 01/26/15 — eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, will announce its fiscal 2015 second quarter financial results after the close of regular market trading on Thursday, February 5, 2015, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.Thursday, February 5th at 2:00 p.m. Pa
SUNNYVALE, CA — (Marketwired) — 01/13/15 — eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that Brett Shockley has joined its board of directors, effective January 12, 2015. Mr. Shockley is a serial entrepreneur and senior business executive, known for growing startups and driving transformational change in established businesses.Ashu Roy, eGain–s CEO, said, "We are delighted to welcome Brett to our Board. He brings a unique perspectiv
SUNNYVALE, CA — (Marketwired) — 01/06/15 — eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that Ashu Roy, CEO, will present at the Needham & Company 17th Annual Growth Conference on Tuesday, January 13, 2015 at 9:20 a.m. Eastern Time. The conference is being held at the New York Palace Hotel in New York City.To arrange a one-on-one meeting with eGain management, please contact either your Needham sales person, or the MKR Group, eGain–s
SUNNYVALE, CA — (Marketwired) — 11/25/14 — eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that it has established a new $20 million credit facility with Wells Fargo Capital Finance. The new facility, which includes a $10 million, five-year term loan and a $10 million revolver, replaces eGain–s current credit facility."This new credit facility with Wells Fargo Capital Finance is larger and for a longer term than our previous facility,
