eGain Featured in KMWorld-s “100 Companies that Matter in Knowledge Management” List Sixth Year in a Row
Company Recognized for Continued Innovation in Multichannel Knowledge Management for Sales and Service
eGain Rated a 2012 Leader in Web Support and Contact Center Search Categories by Premier CRM Industry Publication
Company Earns Top Scores for Product Functionality and Customer Satisfaction
Union Bank, N.A. Selects eGain to Deliver Knowledge-Powered Customer Experiences
Leading Bank Will Use eGain-s Award-Winning Knowledge Management Solution to Help Customer Service Professionals Find the Best Answer to Customer Queries Across Multiple Knowledge Sources
Premier US Insurance Company Uses eGain Cobrowse to Accelerate Member Onboarding and Web Sales
eGain Cobrowse, Chat, and Click-to-Call Solutions Enable Fortune 200 Insurance Leader to Dramatically Reduce Online Form Abandonment and Boost Sales
eGain Positioned in the “Leaders” Quadrant of the Magic Quadrant for CRM Web Customer Service
Evaluation Based on Completeness of Vision and Ability to Execute
eGain Introduces Sales Offers for Facebook
eGain Offers(TM) Enables Businesses to Personalize Facebook Fan-Page Experiences in Minutes With Targeted Coupons and Proactive Help