HP Expands Offerings to Help Telecoms Personalize and Manage Services for Better Customer Experience
ORLANDO, FL — (Marketwire) — 11/07/11 — HP (NYSE: HPQ) today announced additions to its portfolio of solutions and services for telecom companies, helping them to drive business growth with better management of service quality for customers.HP is enhancing solutions in its operational support system (OSS) and actionable customer intelligence (ACI) portfolios, as well as adding new consulting capabilities to help communications service providers (CSPs) define business and marketing strategie